Photo & Video Strategy for Clinics: What to Upload and Why It Matters

First impressions matter—especially on Google Maps.

When potential patients find your clinic online, they look at:

  • Your reviews
  • Your business description
  • And most importantly—your photos

In fact, GBP listings with quality photos get 2x more clicks and 42% more requests for directions, according to Google.

Whether you’re a physiotherapy clinic, dental office, foot care practice, med spa, or massage clinic, your visual content plays a direct role in building trust, driving bookings, and improving search visibility.

Let’s explore the best photo and video strategy for clinics—and how to implement it for maximum impact.


🎯 Why Photos and Videos Matter for Local Clinics

✅ Boosts engagement and clicks on Google Maps
✅ Helps Google understand what your clinic offers
✅ Improves trust and transparency for new patients
✅ Signals to Google that your listing is active and relevant
✅ Increases ranking potential (especially when competitors have no media)


📁 The 5 Types of Photos Every Clinic Should Upload

📍 1. Exterior Photos

Show your storefront, building signage, parking lot, or street view.

Why: Helps patients recognize your location and improves Google’s understanding of your real-world presence.

✅ Upload 2–4 photos from different angles
✅ Include any door signs or business names clearly


🚪 2. Interior Photos

Highlight your reception area, treatment rooms, hallways, and equipment.

Why: Builds comfort and familiarity—especially important in medical, rehab, and personal care environments.

✅ Upload 5–10 clear shots of your space
✅ Make sure the space looks clean, organized, and well-lit


🧑‍⚕️ 3. Team Photos

Include headshots, group shots, or photos of providers in action (with consent).

Why: Builds trust. Patients like seeing real humans before booking.

✅ Use at least 1 team photo and 2–3 candid staff photos
✅ Uniforms, name tags, or certifications on the wall are helpful


💼 4. Services in Action

Capture real (or staged) photos of treatments being performed:

  • Foot exams
  • Manual therapy
  • Dental cleaning
  • Laser treatment
  • Massage or skincare sessions

Why: Helps Google and users connect your clinic with specific services.

📸 Pro tip: Add a caption or watermark with the service name. Google reads visual cues.


🖼 5. Before & After or Equipment

If applicable, show tools, machines, or results (e.g., skin treatments, orthotics, braces).

Why: Establishes credibility and gives visual proof of results.

⚠️ Always get consent from patients before using photos with identifying features.


🎥 What About Videos?

Yes—videos perform extremely well on GBP.

Start simple:

  • 10–30 second walkthrough of your clinic
  • Quick welcome video from the owner or lead practitioner
  • Time-lapse of a treatment room setup
  • Explainer clips about specific services

✅ Upload videos under 75MB (max 30 seconds recommended)
✅ Use portrait or landscape, but ensure clarity and good lighting
✅ Mention your city or service area if speaking on camera


🔁 How Often Should You Upload Photos?

  • Minimum: 1 new photo per month
  • Ideal: 3–5 per month
  • Google prioritizes fresh, original content over stock images or one-time uploads

📈 Active photo uploads keep your listing “fresh” and can positively influence rankings.


📉 What Not to Do

❌ Don’t Use Stock Images

Google can detect them, and they lower trust with patients.

❌ Don’t Upload Irrelevant Media

E.g., generic photos of medical diagrams or office chairs

❌ Don’t Forget to Rename Files

Instead of IMG_3456.jpg, use:

physiotherapy-treatment-toronto-harmonyclinic.jpg

✅ Helps with image indexing and local SEO.


🔍 Real-World Example

A foot care clinic in Mississauga added:

  • 8 real treatment photos
  • A short tour video
  • Staff bios with images

Within 30 days:

  • Profile views increased by 44%
  • Direction requests went up 37%
  • Their GBP began ranking for “plantar fasciitis treatment Mississauga” and similar keywords

🧠 Final Thoughts

Your clinic’s photos are more than decoration—they’re ranking signals, conversion tools, and trust-builders all in one.

In an industry where patients are nervous about trying new providers, authentic visuals make all the difference.


📞 Want a Photo Content Strategy That Boosts Your Clinic’s Google Visibility?

At GBP Support, we help clinics:

  • Plan and optimize GBP photo libraries
  • Use real images to increase profile trust
  • Connect media with local keywords for higher visibility

👉 [Book a Free 15-Min Discovery Call]
Let’s turn your clinic’s Google profile into a visual asset that attracts and converts.

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