Google Business Profile Strategies for Family Doctors & General Practitioners

If you’re a family doctor, general practitioner (GP), or operate a primary care clinic, your visibility on Google Maps can make or break your ability to attract new patients—especially in highly competitive areas.

Most patients searching for a “family doctor near me” or “new GP accepting patients” don’t scroll past the top 3 Google Maps listings. If your clinic isn’t there, you’re losing out—often to larger clinics or walk-in chains.

This post breaks down the top GBP strategies specifically for family physicians and GPs looking to grow their practice without relying on ads.


👩‍⚕️ Why Google Maps Is a Lifeline for Family Doctors

Patients today rarely look for a new doctor by walking around or flipping through directories. They search online—on Google Search and Maps. And they want:

  • Trust
  • Convenience
  • Proof of credibility

If your Google Business Profile (GBP) is optimized, you’ll show up when it matters most—right when someone in your area is searching for a new doctor or clinic.


✅ Key GBP Optimization Strategies for GPs and Family Practices

1. 📍 Choose the Right Primary & Secondary Categories

Primary Category:

  • Family Practice Physician

Secondary Options:

  • Medical Clinic
  • General Practitioner
  • Primary Care Physician
  • Preventive Health Service

✅ Avoid irrelevant categories (e.g., Urgent Care) unless they apply.


2. 📝 Craft a High-Converting Business Description

Use this space to tell patients what you offer and what sets you apart. Be specific and include keywords:

  • “Accepting new patients in [city/neighbourhood]”
  • “Comprehensive primary care”
  • “OHIP-covered services”
  • “Children, adults, and seniors welcome”

✅ Example:
“Dr. Sarah Lopez is a family physician in Markham accepting new patients. We provide personalized primary care, health screenings, chronic condition management, and annual physicals in a welcoming, modern clinic.”


3. 🧬 List All Services You Offer in GBP

Use the Services section strategically with both common GP services and condition-related terms:

  • Routine checkups & physical exams
  • Chronic illness management (diabetes, hypertension)
  • Women’s health & pap tests
  • Vaccinations & immunizations
  • Pediatric & senior care
  • Blood work requisitions
  • Mental health consultations
  • Prescription renewals

✅ Include brief descriptions for each. Google scans this section to match search queries to your profile.


4. 📷 Add Real, Professional Clinic Photos

Photos build trust. Include:

  • Your clinic exterior (with signage)
  • Exam rooms
  • Reception and waiting area
  • Doctor(s) and clinical staff
  • Any unique technology or patient comfort features

✅ Bonus tip: Upload photos monthly to show Google you’re active.


5. 🌟 Get High-Quality, Keyword-Rich Reviews

Ask your patients (especially new ones) to leave honest reviews:

  • Mention the doctor’s name
  • Include phrases like “family doctor,” “GP accepting new patients,” or “routine checkup”
  • Talk about positive patient experiences (wait times, communication, care)

✅ Sample review:
“I recently became a new patient of Dr. Wong, a family physician in Richmond Hill. She took the time to explain everything and I felt truly cared for.”

Always respond to reviews professionally.


6. 🗓 Publish Weekly Google Posts

What to post:

  • Seasonal reminders (flu shots, allergy season)
  • Health education (e.g., “Why annual checkups matter”)
  • Staff announcements
  • Clinic closures or updated hours

✅ Use keywords and include a call-to-action like “Book online” or “Call today.”


7. ❓ Seed and Answer Google Q&A

Add common questions you get at the clinic:

  • “Are you accepting new patients?”
  • “What insurance do you accept?”
  • “Do you offer virtual appointments?”
  • “Is there free parking available?”

✅ Format questions and answers clearly, and update as needed.


8. 🕒 Keep Your Hours Accurate and Updated

Make sure your clinic’s hours—especially for evenings or weekends—are current. Update for holidays or vacation periods well in advance.

✅ Bonus: Use the “More hours” option to indicate special hours for seniors, immunizations, etc.


9. 🔗 Link to the Right Page

Ensure your website URL links to:

  • A dedicated landing page for your family practice
  • OR your “New Patients” page

✅ Avoid sending users to a generic homepage—keep it relevant.


10. 📍 Be Consistent Across All Listings

Your NAP (Name, Address, Phone Number) should match exactly on:

  • Your website
  • Google Business Profile
  • Facebook page
  • Directory listings (RateMDs, HealthLocal, etc.)

Inconsistencies hurt your Google ranking.


💬 What Sets High-Ranking Family Doctors Apart?

They:

  • Keep their GBP active and accurate
  • Get steady, quality reviews
  • Engage with patients through posts
  • Match their website and GBP perfectly
  • Use clear language tailored to local patients

📈 Want to Grow Your Family Practice Without Ads?

At GBP Support, we help family doctors and general practitioners across Canada:

  • Rank higher on Google Maps
  • Build local trust through reviews
  • Convert profile visitors into booked patients

👉 [Book a Free 15-Min Consultation]
Let’s put your clinic on the map—literally.

Share your love

Newsletter Updates

Enter your email address below and subscribe to our newsletter